Uncategorized

This is the category displayed on the slider on the home page. Therefore, every post must at least belong to this category.

How Do You Find Early Customers For A B2B SAAS Startup?

by

This is a slightly edited version of my answer to the following question on Quora: This question reminds me of a Patek Philippe ad in which the luxury Swiss watchmaker says, “You never actually own a Patek Philippe. You merely look after it for the next generation”. The tagline of the ad is “Begin your own … Read more

Angels Or Demons Tax?

by

In the past few days, several startups in India have received notices from the Income Tax Department threatening penal taxes on the angel investments (“Angel Tax”) raised by them during the past few years. Angel tax demon is back! Number of entrepreneurs have received I-T notices over Angel funding. This even as FM @ArunJaitley & … Read more

Harmless As Tiny Noticeable Thing Or Explosive As TNT

by

Here’s another post on the cultural differences across different markets, with specific lessons for sales and marketing. Many years ago, Fortune had used the following lede to introduce the largest company on its prestigious list of 500 largest corporations in the world: Walmart is the #1 company on the GLOBAL FORTUNE 500. As the largest … Read more

Fintechs Shouldn’t Stop Chanting The Disruption Mantra

by

Direct-to-Consumer financial technology startups are new age companies that sell bank accounts, loans and other financial products directly to end users. In this post, we’ll use the term “Fintechs” to refer to these D2C firms and “Fintech” to refer to the industry as a whole. Fintechs are different from “Fincumbents”, which is a term I’ve … Read more

To H-1B Or Not To H-1B… Is A Money Question

by

Today’s Economic Times published my letter on H-1B and the controversy over surplus or scarcity of STEM talent in the USA. It was in response to the following article on this subject two days ago. The published version of my letter is a highly condensed version of my original letter. As a result, it’s quite cryptic (even … Read more

Teardown Of The VC Investment Playbook

by

This is a slightly edited version of my answer to the following question on Quora: “We’ll disrupt uncouth taxi unions.” “We’ll kill greedy banks.” “We’ll upend shady realtors.” Startups with noble mission statements like these get billions of dollars of VC funding and enjoy unicorn – or even decacorn –  valuations. As a result, the average … Read more

Discount Is Not The Only Reason For Shopping Online

by

At the end of my blog post titled Retail Is Still Barking Up The Wrong Tree Against Ecommerce, I’d made a bold prediction that, within a few months, I’d find a few more non-price related reasons for shopping online. Well, it took me longer than that but I found one recently. This was at the outlet … Read more

Winners Don’t Let Security Screw Up User Experience

by

Like me, you may have come across people who appear obsessed with security but happily book cabs, send messages, order food, and even make payments without entering a single password / PIN on their smartphones. This is not as contradictory as it seems if you look at the end-to-end customer journey. For the uninitiated, Customer Journey can … Read more