AWS Snowmobile: Because Data Is Still Transported Physically

AWS Snowmobile is an 18-wheel truck that physically transports Exabyte-scale data from customers’ premises to AWS Regions in a 45 feet container. For the uninitiated: 1 Exabyte = 1000 Petabyte = 1,000,000 Terabytes = 1,000,000,000 Gigabytes. AWS Regions are separate geographic areas that Amazon uses to house its AWS infrastructure. These are distributed around the … Read more

Season’s Greetings

Season’s Greetings & Best Wishes for a Happy New Year! Welcome back to GTM360 Blog. We published 47 posts last year. The Top 10 posts in 2022 were: #10. Teardown Of Web3 Tokenonomics #9. Open Banking: EU v. USA #8. Five Ways For IKEA To Thrive #7. Five Reasons Why Amazon’s Sales Are Down By 33% #6. Fraud v Scam: … Read more

Economic Times Publishes My Playbook On How To Promote Manufacturing

Dear Editor of Economic Times: This has reference to the op-ed entitled Make Making A Big Deal by Tushar Gore in today’s Economic Times. Every time I see the metro being built just outside my building complex, I’m fascinated by the complexity and number of moving parts involved in the construction. Therefore, I fully agree with … Read more

28 Versus 30 Days Plans Of TELCOs

This post is a slightly edited version of my answer to the following Quora question: In coming up with plans with 28 days’ validity, I’m guessing TELCOs have been inspired by one of the 29 Psychological Tricks To Make You Buy More that leverage inherent biases exhibited by consumers. According to this Visual Capitalist article, … Read more

SAAS Vendor Minimizes Churn And Maximizes Revenue

Here’s our latest success story: SAAS Vendor Minimizes Churn And Maximizes Revenue New Onboarding Wizard Eliminates Cognitive Dissonance And Enhances Usage This SAAS vendor faced abnormal churn in the weeks following new customer acquisition and reached out to us for assistance. Our analysis nailed the vendor’s use of Excel as the root cause of the … Read more

Three Strike Rule To Eliminate Cybercrime

In his ET WEALTH column entitled If it seems too good to be true, it probably is, Dhirendra Kumar describes the following asymmetry between victims and perpetrators of cybercrime: Individual victims – even when they are well-off and educated – are poorly equipped to detect fraud. The fraudsters are invariably well-experienced at what they’re doing … Read more

Hair Splitting In Finance

Between Eight WYSINWYG Terms In Finance – Part 1 and Eight WYSINWYG Terms In Finance – Part 2, we covered eight terms in finance that should not be taken literally i.e. they’re WYSINWYG (“What You See Is Not What You Get” – to be pronounced “wisinwig”). To recap, they were: Nonprofit Company Winner Takes All … Read more

Customer Experience ≠ Customer’s Experience

Customer Experience (CX) is the customer’s takeaway of their experience with the supplier’s company, product, process and employees. Click here to see the detailed definition of CX from Gartner. Customer’s Experience (C’sX or CSX) is the experience itself. CSX is akin to Customer Journey. As illustrated in the following exhibit, Customer Journey is what a … Read more