Why Is It Hard To Catch Cybercriminals?

When the authorities say cash leads to tax evasion, counterfeiting, etc., the common man (“Joe”) thinks it’s because cash is anonymous. When they goad him to ditch cash and move to digital payments, Joe assumes that digital payment will eliminate fraud because it’s not anonymous. Then, one day, Joe uses a digital payment like UPI … Read more

Unpacking The B2B2C Business Model

If you sell to a business, you’re B2B. If you sell to a consumer, you’re B2C. That much is clear. According to the popular narrative, if you sell to a business, which sells to a consumer, you’re B2B2C. That’s not correct. The true B2B2C is when Your company sells a product / service to a … Read more

How Merchants Will Fight Subscription Dodgers

Many product and service providers entrap consumers in subscriptions that they no longer need or want. The Rogue’s Gallery of shady merchants includes some of the largest and most valuable companies on the planet, as we saw in What Is Subscription Trap?. Uber fines Rider even when Driver cancels. Few Riders jump thru' the hoops … Read more

Six Hacks To Escape Subscription Trap

In What Is Subscription Trap?, we saw several Dark Patterns used by brands and service providers (“Merchants”) to make it difficult for us to cancel subscriptions like Social network e.g. LinkedIn Premium Digital media e.g. Wall Street Journal Streaming video service / OTT e.g. Netflix Hosting service e.g. Hostgator SAAS software e.g. Salesforce In this … Read more

When Nothing Is Better Than Something – Part 2

In continuation of Part 1, here are three more situations in which the old adage, “something is better than nothing” is critically flawed. #3. DARK STORE INVENTORY The way ecommerce works, you place an order on the website of an ecommerce company (e.g. Amazon) and the company ships the ordered good(s) from a central warehouse. … Read more