Are Digital Natives Losing Their Data Chops? – Part 2

In Are Digital Natives Losing Their Data Chops?, we saw six examples of digital natives showing signs of losing their data chops. The litany of such new age tech companies seems to be never-ending. In this post, I will cover eight more examples. #7. BREADCRUMBS The SDR from this San Francisco-based lead scoring startup fixed up … Read more

Why Doesn’t UPI / A2A RTP Provide Scam / Fraud Protection?

There’s a lot of buzz around cybercrime. Not a week goes by when we don’t hear of someone or the other losing money to scammers and fraudsters via UPI and other A2A RTPs. Let’s consider the following ubiquituous cybercrime described in Why Is It So Hard To Catch Cybercriminals?. Joe uses UPI to buy something … Read more

Blockchain Loyalty Programs – Sizzling Or Fizzling?

I’ve been asked many times to share my take on the latest status of Rakuten Coin, an altcoin that I wrote about in How Blockchain Can Crack The Holy Grail Of Loyalty Programs four years ago. That is not strictly true. I’ve been asked only once, by someone on Twitter. @droskill: The Rakuten coin was launched … Read more

Open Banking: EU v. USA

Open Banking is a flop, it’s too costly, clunky, and businesses struggle to make money from it. – Anne Boden, CEO of Starling Bank, to Treasury Committee (Source). With a regulatory mandate and after five years of incessant media buzz, EU Open Banking recently crossed 5 million users. See Open banking passes five million user … Read more

Convenience Needs A Measure. Exhibit A: Text Blaze

I received the following notification from a product I’d recently signed up for: You saved 3 minutes this week by using Text Blaze. Underwhelming, right? I thought so, too. Text Blaze is a nifty Chrome Extension that works like a keyboard shortcut but for autofilling your online content. I was immediately attracted to this San … Read more

Merchants Give Middle Finger To RBI Emandate

At the conclusion of my post entitled How RBI Emandate Can Become Consumer Savior, I had outlined two alternative operating models for the new RBI Emandate. For the uninitiated, Emandate, a new regulation that came into effect in India from 1 October 2021, changes how banks process recurring payments and auto debits (“Standing Instructions”) set … Read more

How RBI Emandate Can Become Consumer Savior

Reserve Bank of India brought Emandate into force on 1 October 2021. As we saw in RBI Emandate: Revenue Killer Or Consumer Interest Savior?, this regulation impacts recurring payments and auto debits (“Standing Instructions”) set up with credit card and debit card. This was after a postponement of six 24* months at the behest of … Read more

FMCG v. Udaan – WTF is Happening Behind The Scenes?

Amul and Parle have stopped supplies to Udaan. According to ET Prime, Alleging that B2B ecommerce platform Udaan was monopolising distribution to retailers, some of India’s largest FMCG makers such as Amul and Parle have stopped supplying stocks to the startup. Amul and Parle are multibillion dollar FMCG (Fast Moving Consumer Goods) companies headquartered in … Read more

RBI Emandate: Consumer Savior Or Revenue Killer?

After being postponed by six months, RBI Emandate has finally come into effect from 1 October 2021. Applicable to recurring payments and auto debits, the new regulation has caused massive chaos for media companies, SaaS vendors and other businesses whose revenue model is anchored on automatically charging a credit card or debit card on file … Read more