Retail Bank Sees Strong Uplift In Online Customer Acquisition

Here’s our latest success story: Retail Bank Sees Strong Uplift In Online Customer Acquisition CRO boosts conversion of website visitors to customers Kotak Mahindra Bank is one of the fastest growing and most admired financial institutions in India. Since its inception as a nonbanking financial company in 1985 and as a bank in 2003, the … Read more

Stores Have Themselves To Blame For ‘Showrooming’

In How Can Organized Retailers Respond To Showrooming?, I’d written about “showrooming”, the new shopping behavior in which consumers use a physical store as a showroom to touch and feel a product but ultimately buy it from an online competitor – often at a lower price. Although showrooming hasn’t yet become mainstream, it’s bound to gain … Read more

LBTR360 Featured As Top 10 Android App By Computerworld

We’re happy to announce that Computerworld has named our LBS app Location Based Task Reminder (LBTR360) as a Top 10 Android app in the to do list category. Click here to read the full Computerworld report. As explained in greater detail here, LBTR360 is a reusable, LBS mobile app framework using which we develop custom … Read more

How Long Can Malls Remain Open If Stores Inside Them Keep Closing Down?

How Long Can Malls Remain Open If Stores Inside Them Keep Closing Down? Short Answer: Forever. Now for the long version. As I highlighted in Retail Winners & Losers Amidst Skyrocketing Real Estate Costs, many stores are unable to survive on the face of skyrocketing real estate costs. Although this post focused largely on standalone … Read more

Small Conversion Can Create A Large Business

Half the money I spend on advertising is wasted; the trouble is I don’t know which half. This famous quote is attributed to John Wanamaker (1838-1922), the US businessman who is often considered to be the father of the department store. We use the slide at the bottom to explain the impact of our go … Read more

Banks Have Nothing To Fear From TELCOs

In my op-ed article titled “Impact of Regulation on Financial Services Providers” published in the August 2012 issue of The Journal of Internet Banking & Commerce, I’d argued that banks don’t have much to fear from the slew of financial products launched by non-banking financial services providers. Many career bankers averred that they heaved a … Read more

SaaS Vendor Acquires 3X More Customers With Same Ad Spend

Going forward, we’ll announce new success stories on this blog. While the full case study will itself continue to be published on the CUSTOMERS page of our website, a short introduction will be provided here. Here’s the latest one: SaaS Vendor Acquires 3X More Customers With Same Ad Spend A/B testing helps maximize bang for … Read more