PayZapp’s Loss Is PayTM’s Gain – And Lesson For PSPs

Many people complain that cashiers decline Apple Pay even though their stores have advertised support for Apple’s payment service. I’ve come across the same experience with HDFC Bank’s PayZapp mobile wallet. The cashier at a restaurant in my neighborhood told me they hadn’t started accepting PayZapp although there was a “PayZapp Accepted” sticker on his … Read more

Using The Loss Aversion Principle To Forge Partnerships In New Markets

When an offshore IT services provider enters a new market, it’s (relatively) unknown in that geography. Many companies in this situation eschew end users and try to drive their go to market strategy by partnering with local IT companies. Ideal partner candidates are boutique shops and systems integrators that are well known in the target … Read more

Six Best Practices To Convert Freemium To Premium – Part 2

In Part 1 of this blog post, we’d seen three best practices for converting Freemium to Premium viz. Ask For Money, Create Pinch Points, and Drive Enhanced Usage. In this second part, I’ll cover three more best practices for SAAS vendors to upgrade their freemium users to paying customers. #4. INTRODUCE VALUE ADDED FEATURES You … Read more

Six Best Practices To Convert Freemium To Premium – Part 1

To generate rapid traction for their products, many SAAS providers offer a Freemium plan, which is free access to a truncated version of their full blown software. By doing so, they expect users to sign up for their software without any risk, play around with it for a month or two, and upgrade to the … Read more

Three Ways To Boost The Appeal Of Targeted Offers

Targeted offers have become famous. That’s not to say they’ve become popular – brand managers report low conversion rates of offers made to offers redeemed. There are many reasons for this problem such as the ones I covered in Walking The Tightrope Between Driving Repeat Purchase And Rewarding Loyalty and How To Fulfill Targeted Offers To … Read more

Why Do People Trust Reviews Even Though Half Of Them Are Fake?

On job sites like Fiverr and Upwork, you’ll find many job listings for writing fake reviews. Interestingly, on the same platforms, you’ll also find many job listings for removing fake reviews, like the following one: From personal experience and anecdotal evidence, many online reviews are fake. Regular readers of this blog know that I don’t … Read more

How To Create A Bestseller Without Marketing

Short Answer: You can’t. Long Answer: As an external marketing solutions provider, we stand to gain when companies outsource their marketing. We’re also okay if they do their marketing inhouse. But what gets my goat is to misunderstand marketing and claim that it’s not necessary for a product’s success. Or, worse, use some of the … Read more

A Good Doctor Is A Great Salesman

Ram and Shyam are twins. As they reach their mid-forties, they develop a knee pain. They go to the same orthopaedist, who does an X-Ray and diagnoses both with Osteoarthritis. According to WebMD, The simplest way to describe osteoarthritis is that it’s wear and tear on the cartilage of your joints. This cushioning tissue is … Read more

Season’s Greetings!

Season’s Greetings and Best Wishes for a Joyous New Year 2018. Welcome back to GTM360 Blog! We’re happy to inform readers that 2017 was a blockbuster year, with traffic increasing by 70% and engagement via comments and one-on-one feedback touching an all- time high. Here’s the list of Top 10 Most Popular Posts on GTM360 … Read more

Lessons For Marketing From Spectacular Comeback Of QR Codes Via Mobile Payments

The world’s leading mobile wallets use QR codes. This includes Alipay and WeChat Pay in China, PayTM and PayZapp in India and Starbucks App in the United States. QR code has been popular in China for the last 4-5 years. In India, the nineties-era technology has become very visible in the last one year, driven by … Read more